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The Revelstoke Chamber of Commerce Privacy Policy
Introduction
Protecting your privacy and the confidentiality of your
information -- over the Internet, on the telephone, or through our
offices – has always been fundamental to the way we do business at
the Revelstoke Chamber of Commerce. We operate on the basis of a
Privacy Policy and related procedures that guide the handling of
the personal information we collect. We have created this privacy
statement in order to demonstrate our firm commitment to
protecting the privacy of our members, partners and potential Web
site visitors. This policy and related procedures are consistent
with the Canadian Standards Association Model Code for the
Protection of Personal Information (herein “CSA Model Code”)
and applicable privacy legislation.
Privacy Statement
This
policy deals only with personal information handled by the
Revelstoke Chamber of Commerce. Personal information is
information about an identifiable individual, excluding business
contact information. The following explains how the Revelstoke
Chamber of Commerce handles personal information. The Revelstoke
Chamber of Commerce reserves the right to change this policy and
it may be updated periodically. These changes may affect our use
of your personal information. Accordingly, please check for
changes regularly.
Accountability
The
Revelstoke Chamber of Commerce (herein “the Chamber”) is
accountable for all personal information under its control. The
Chamber’s privacy officer is John Devitt who is designated as
responsible for the Chamber’s privacy policy. The privacy officer
can be reached by:
e-mail:
revelstokechamber@telus.net
telephone: 250-837-5345
fax: 250-837-4223
mail: P.O. Box 490, Revelstoke, B.C. V0E 2S0
Any
questions about the Chamber’s handling of personal information
should be directed to the privacy officer. Please see below for
more information about the process for referring questions about
the Chamber’s handling of personal information.
Purpose of Personal
Information
The
purpose for which the Chamber collects personal information will
be identified at or before the time the information is collected.
The Chamber may collect personal information for the purposes of:
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[example: administering Chamber membership and providing member
services];
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[example: registering for Chamber events, for example the Annual
General Meeting;
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[example: purchasing various Chamber products or services
including document certification …]; and
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[example: processing and administering the above or other
purposes as necessary.]
The
Chamber will not use personal information for any other purpose
than identified at or before the time of collection.
Consent
The
Chamber seeks consent for all personal information we collect, use
and disclose through information provided to individuals prior to
collection, or at the time of collection.
If you
have voluntarily provided information, you have consented to the
collection, use and disclosure of your personally identifiable
information as described in this privacy policy. As required by
the CSA Model Code, the Chamber will not use personal information
for any purpose other than that for which you consented. Should
the Chamber require personal information for a new purpose, we
will contact you to seek consent for that new use.
Limits for Collecting, Using,
Disclosing and Keeping Personal Information
The
Chamber does not collect, use or disclose personal information of
individuals except when individuals give consent and provide the
information on a voluntary basis. There may be occasions where
more specific personal information is necessary for us to proceed
with a request for information, or provide you with a product or
service. In such cases, we will provide you with a description on
the information we need. In all cases, the Chamber limits the
amount and type of information collected to only the personal
information that is required to provide the individual with the
requested information, product, or service. We collect only
information that is voluntarily provided by you and undertake that
such information will be kept strictly confidential.
We
retain personal information only as long as is necessary to
provide the individual with the requested product, service or
information and delete or destroy this information after that
time. If personal information is given to enable you to register
for an event, the personal information will only be used for this
event and will then be deleted or destroyed. In some cases,
however, legal reporting and retention requirements necessitate
that the Chamber retain information for a specific amount of time.
In general, the Chamber retains information for a period not
longer than five years.
The Chamber does not
sell or trade any personal information with third parties. The
Chamber may transfer information to service providers where
information processing is outsourced by the Chamber in the course
of its administrative procedures or member services in specific
cases. Where personal information is transferred to a service
provider for processing, we require the service provider to
respect this Privacy Policy and we restrict them from using or
disclosing personal information transferred to them for any
purpose other than the provision of services to us.
Any personal
information that the Chamber retains is kept in such a manner as
to ensure its security and confidentiality at all times.
Safeguarding Personal
Information
The
Revelstoke Chamber of Commerce respects the privacy of our
members, partners, potential website visitors and internet users
and will protect that privacy as vigorously as possible. We store
personal information in electronic and physical files that are
secure. Our security measures include: secure locks on filing
cabinets, and using industry standard techniques such as
firewalls, encryption, intrusion detection and restricted access
to records and to equipment, including computers. Unfortunately,
no data transmission over the Internet can be guaranteed to be
100% secure. As a result, while we strive to protect your personal
information, we cannot ensure or warrant the security of any
information you transmit to us or receive from us electronically.
This is especially true for information you transmit to us via
e-mail. We have no way of protecting that information until it
reaches us. Once we receive your transmission, we make our best
efforts to ensure its security on our servers.
Accuracy of and Access to
Personal Information Collected
The
Chamber makes every effort to keep personal information as
accurate, complete, current and relevant as necessary for the
identified purposes. The Chamber does not routinely update
personal information.
The
Chamber makes readily available to individuals our Privacy Policy
and related procedures for managing personal information. We
provide access to the Privacy Policy and related procedures to
individuals on the Chamber’s Web site and in written form. Any
questions about the handling of personal information by the
Chamber can be raised with our privacy officer.
At the written request
of an individual, he or she may view or edit their personal
information as collected by the Chamber. The Chamber will inform
them of what personal information we have about the individual,
what it is being used for and, in cases where it has been
disclosed, to whom it has been disclosed. There may be exceptional
circumstances as provided by the CSA Model Code under which the
Chamber may not be able to give an individual access to the
personal information about her or him held by the Chamber. In this
case the Chamber will explain the reason for this lack of access,
as provided by the CSA Model Code.
To make a request, please send a letter, email or fax addressed to
our Privacy Officer at P.O. Box 490, Revelstoke, B.C. V0E 2S0. In
your request, please include the following information:
Name, contact
details, membership number (where applicable), the nature of
your request, including whether you wish to view and/or edit
information or inquire regarding use and/or disclosure.
The
Chamber will reply to your request in no later than thirty days
after receipt of the request, or if we are not able to respond
within this time period, we will send you a notice of extension.
If we are not able to disclose all the personal information we
hold on you, we will give you a reason for our inability to do so,
unless prohibited by law.
Questions
Any
questions or comments about the Chamber’s handling of personal
information should be directed to our privacy officer.
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