Supporting your business
The Ambassador Program is one of the many ways the Revelstoke Chamber of Commerce supports our local business community. The program is designed to help businesses attract and retain employees by providing exclusive benefits from other local businesses. These benefits are only available upon completion of free online courses that provides staff with a foundational knowledge of Revelstoke, and customer service training.
Can your Business benefit from the Ambassador Program?
The program was originally designed for those working in customer-facing tourism roles, but it is now available for anyone who wishes to access it. The same is true of businesses; you do not need to be a tourism business to make the most of this free training and staff retention tool. The only criteria required for employees to receive the benefits are:
work for a Revelstoke-based business OR volunteer on the board of a Revelstoke-based Non-Profit Organization;
complete both courses of the online training
How you can register your staff
Your staff may register and complete the training in their own time, but we would recommend integrating the 2 hour session into your orientation, or as a group training session for example, at the start of a season.
Resources
Winter 2024 poster
Download our Winter 2024 Ambassador Program poster for your staff-rooms.
Group Sessions & mass registration
To provide Group Ambassador training, a manager will have to create an account for the Ambassador Program, and use that profile to ‘host’ the training. Then, to facilitate the onboarding of multiple staff, we have created a form that allows you to register multiple staff with us at once.
Please fill in the Ambassador Group Onboarding Form and send back to ambassador@revelstokechamber.com.
HOW Else CAN BUSINESSES GET INVOLVED?
The benefits that we provide are only possible thanks to contributions from local stakeholders. As well as incentivizing participation, these contributions provide great exposure of the businesses to new and existing residents alike. Take a look at our current benefits and their providers.
If you’d like to discuss details about contributing a benefit to the Ambassador Program, e-mail us here.
The VALUE OF THE REVELSTOKE AMBASSADOR PROGRAM
Develop knowledge and skills. For businesses, the Ambassador Program supports existing training by offering premium content in the key areas of Revelstoke Knowledge and Customer Service Excellence at no cost. For employees, this engaging and entertaining program accelerates learning and reinforces a sense of community.
Helps increase employee retention. It is proven that employees like to access more training; it helps them be confident in their work. The incentives are a great reason for employees to stay for a full season or more. Contact us to find out more about retention tools.
Showcase your business. Invite Revelstoke Ambassador Program participants to visit you by offering an incentive to ambassadors to learn more about your product. Contact us to register your interest in joining our incentive program.
Our vision & Commitment
The program goal is to build a community unified effort to help Revelstoke businesses offer outstanding services and unforgettable experiences. Revelstoke has seen an expansion of quality offerings to our visitors and locals alike, with memorable restaurants, great hotels, and world class outdoor recreation opportunities and attractions. To continue our success as a premiere destination, we must maintain high quality customer service and provide consistent and accurate information to our visitors.
Furthermore, The Revelstoke Chamber of Commerce is invested in helping our resort community and local businesses attract and retain seasonal employees by delivering the Revelstoke Ambassador Program training. The Ambassador Program was identified in the City of Revelstoke Resort Development Strategy in 2019 and first launched in the fall of 2020.
The Revelstoke Ambassador Program is funded by the Resort Municipality Initiative, the CSRD & the City of Revelstoke.
